1. How to Delete Your Account

 

You can request account deletion through any of the following methods:

 

 Option A — In-App (Android and iOS)

1. Open the Yaari app

2. Go to Profile / Settings

3. Select Account Settings

4. Tap Delete Account

5. Confirm your request when prompted

 

 Option B — Website

1. Visit our website

2. Go to Support

3. Go to Account Deletion

4. Select Delete Account and confirm your request

 

 Option C — Email Request

If you are unable to access the app or website, you may email us directly at hello@yaari.live from your registered email address, with the subject line "Account Deletion Request," including your registered phone number or email for verification.

 

 2. Verification

 

For your security, we may ask you to verify your identity (e.g., via OTP, registered email, or login confirmation) before processing a deletion request, to prevent unauthorized deletion of your account.

 

 3. Processing Timeline

 

3.1 Account deletion requests are typically processed within 7 business days of verification.

 

3.2 During this window, your account will be deactivated and hidden from other members, but the deletion may not yet be final in case you wish to cancel the request.

 

 4. What Happens When You Delete Your Account

 

Upon confirmed deletion:

 

- Your profile will be removed from the Platform and will no longer be visible to other members

- You will no longer be able to log in, be matched, or make bookings

- Personally identifiable information (name, photos, contact details, screening responses) will be permanently deleted from our active systems

 

 5. Data We May Retain

 

Even after account deletion, we may retain limited information where required for legitimate business or legal purposes, including:

 

- Transaction and payment records, retained as required under applicable tax, accounting, and financial regulations

- Records necessary to resolve disputes, complaints, or enforce our Terms and Conditions (e.g., records of a policy violation)

- Aggregated or anonymized data that no longer identifies you, used for analytics and Platform improvement

 

Any such retained data will be stored securely and used only for the stated purpose, in line with our Privacy Policy.

 

 6. Effect on Pending Bookings

 

If you have an active or upcoming confirmed booking at the time of your deletion request, we recommend cancelling that booking first in accordance with our Refund and Cancellation Policy, as account deletion may affect your ability to receive updates or refunds related to that booking.

 

 7. Reactivation

 

Once your account and associated data have been permanently deleted, it cannot be recovered or reactivated. If you wish to use Yaari again in the future, you will need to create a new account and complete registration and verification again.

 

 8. Platform-Specific Notes

 

8.1 Android: Deleting the Yaari app from your device does not delete your account or data. You must follow the in-app, website, or email deletion process described above.

 

8.2 iOS: Similarly, uninstalling the Yaari app from your iPhone/iPad does not delete your account or data. Please use the in-app, website, or email deletion process.

 

8.3 This Account Deletion Policy is provided in compliance with both the Google Play Developer Program Policy and Apple App Store Review Guidelines requiring apps that support account creation to also provide an accessible account and data deletion option.

 

 9. Contact Us

 

For questions about account deletion or to request deletion via email:

 

Email: hello@yaari.live

Grievance Officer: Kunal Biswas

Entity: Kunatic (operating Yaari)

Location: Delhi NCR, India

 

*This Account Deletion Policy applies uniformly to all users of the Yaari Platform on Android, iOS, and the website.*